Privacy Policy
NOIR THORNE operates this store and website, including all relevant information, content, features, tools, products, and services, in order to offer customers a personalized shopping experience (“Services”). NOIR THORNE is supported by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use the Services, make a purchase or engage in another transaction through the Services, or otherwise interact with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern the collection, processing, and sharing of your personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and shared as described herein.
Personal Information We Collect or Process
When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you or another individual. Personal information does not include anonymized data or information that has been de-identified in a way that cannot reasonably be linked to you. Depending on how you interact with the Services, your place of residence, and applicable law, we may collect or process the following categories of personal information, including inferences drawn from the information listed below:
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Contact Information: such as your name, address, billing address, shipping address, phone number, and email address.
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Financial Information: such as credit card, debit card, and account numbers, payment card details, transaction information, payment method, payment authorization, and other payment details.
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Account Information: such as your username, password, security questions, preferences, and settings.
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Transaction Information: such as products added to your cart or wishlist, products purchased, returned, exchanged, or canceled, and your transaction history.
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Communications With Us: such as information you share when submitting customer support requests or otherwise contacting us.
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Device Information: such as details about your device, browser, network connection, IP address, and other unique identifiers.
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Usage Information: such as how and when you access or interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you—for example, when you create an account, visit or use the Services, contact us, or otherwise provide personal information to us.
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Automatically through the Services—for example, through your device, via cookies, or through similar technologies.
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From service providers—for example, when third parties collect or process information on our behalf.
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From business partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with the Services, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Services
To fulfill our contract with you, process payments, ship orders, remember your preferences and product interests, send account-related notifications, manage your purchases, returns, exchanges, and other transactions, maintain your account, coordinate shipping, support returns or exchanges, enable reviews, and provide personalized product recommendations.
Marketing and Advertising
To send you marketing, advertising, or promotional communications (by email, SMS, or mail) and to display online advertisements based on past purchases, cart activity, or other interactions with the Services.
Security and Fraud Prevention
To verify your account, ensure secure checkout, detect or prevent fraud or unlawful activity, protect public safety, and maintain the security of our Services.
If you choose to register an account, you are responsible for keeping your login credentials secure. We strongly advise not sharing your username, password, or other access information with anyone.
Communicating With You
To provide customer support, respond efficiently, and maintain our business relationship with you.
Legal Obligations
To comply with applicable laws, respond to legal requests (including law enforcement or government inquiries), participate in legal proceedings, or enforce our terms and policies.
How We Share Your Personal Information
We may share your personal information with third parties under the circumstances described below:
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Service Providers: such as IT management, payment processing, data analytics, customer support, cloud storage, and shipping partners—including Shopify.
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Business and Marketing Partners: to deliver marketing services, personalized advertising, and promotions.
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With Your Consent: such as when you request that we share information for product delivery or when using social media logins or widgets.
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Affiliates or Corporate Entities: within our business group.
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Business Transactions: such as mergers, acquisitions, or bankruptcy-related processes.
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Legal or Security Reasons: to comply with court orders, enforce our terms, or protect the rights and safety of our users or others.
Relationship With Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services in order to provide and improve the platform.
Your information may be transferred outside your country of residence and shared with Shopify or third parties for service delivery and improvements.
We also use advanced Shopify features that rely on aggregated data from interactions with our store and other merchants. In such cases, Shopify is responsible for processing your personal information and responding to rights-related requests.
For more information on how Shopify uses personal information or your available rights, please refer to the Shopify Consumer Privacy Policy or exercise applicable rights through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties.
If you follow these links, you should review the privacy and security policies of the respective sites.
We do not guarantee or accept responsibility for the accuracy, completeness, or security of information on such platforms.
Information you share publicly or on social media platforms may be visible to other users and can be used by us or third parties without restriction.
Children’s Data
The Services are not intended for children and we do not knowingly collect personal information from individuals under the age of legal majority.
If you believe your child has provided us with personal information, please contact us so that we may delete it.
As of the effective date of this Privacy Policy, we have no actual knowledge of “selling” or “sharing” personal information of individuals under 16, as defined by applicable law.
Data Security and Retention
No security measures are perfect, and we cannot guarantee “perfect security.”
Information transmitted over the internet may not be secure.
Avoid sending sensitive or confidential information through insecure channels.
We retain personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce agreements and policies.
Your Rights and Choices
Depending on your place of residence, you may have some or all of the following rights regarding your personal information:
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Right to Access
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Right to Delete
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Right to Correct
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Right to Data Portability
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Right to Manage Communication Preferences
You may exercise these rights through the methods described in the Services or by contacting us using the details below.
We do not discriminate against individuals for exercising their privacy rights.
We may need to verify your identity before processing your request.
You may also designate an authorized representative to submit a request on your behalf.
For more information on Shopify’s data practices, visit https://privacy.shopify.com/en.
Complaints
If you have concerns about how we process your personal information, please contact us using the details below.
Depending on your location, you may have the right to appeal our decision or file a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, or processed outside your country of residence.
When transferring data outside the EEA or UK, we rely on recognized legal transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, unless the destination country ensures adequate protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
We will post the updated version on this site, update the “Last Updated” date, and provide legally required notices.
Contact
If you have any questions about this Privacy Policy or wish to exercise a right, please contact us at: